Frequently Asked Questions (FAQ)

We will add frequently asked questions as they become available.

 

Order
Are all parts/products that you have in your e-commerce available?

Yes they are. We only show the parts/products that we and our suppliers have in stock.

Do you have all the parts you can deliver in your online store?

It is not, because the system does not show our entire offer in the online store. The system also does not directly show manufacturers' balances. If you couldn't find a spare part in our online store, you can ask for it by e-mail, phone or using the handy "Ask for spare parts" form.

Delivery
How long does delivery take on average?

We strive to ensure that the customer receives the order as soon as possible. As a rule, we send the parts directly in the Helsinki warehouse (Shelve) on the same day. The parts on the shelf can also be picked up right away. The rest of the parts that are not separately marked "On the shelf" are always ordered from suppliers. Delivery time for these parts varies from one to five business days.

Which products can be handled separately and require delivery by Matkahuolto?

All products over a meter long, such as body parts (bumpers, fenders, hoods, etc.) and long parts of the exhaust pipe (middle silencer, etc.).

Spare parts
How do I make sure the part fits my car?

Before buying, compare the required part with the old one with the help of pictures and technical data. After purchase, compare the new part with the old part. We also recommend asking a professional, such as a car mechanic, for advice on the suitability of the part.

How many brake pads must be ordered front or rear?

Brake pads are always sold in packages for two tires, so if you need brake pads for the front, order only 1 piece of brake pads. Similarly, the same thing in the back.

How many brake discs must be ordered for the front or rear?

Brake discs are always sold individually, so if you need front brake discs, order 2 pieces. Similarly, the same thing in the back. Note! Brake pads should always be changed when changing brake discs.

Company
Is Nimark Parts a Finnish company?

Yes it is and our head office is located in Helsinki.

Where do you get the spare parts and why are they so CHEAP?

We cooperate with several suppliers from all over Europe, which we constantly compete with, and therefore we can always offer our customers the most affordable prices.

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BRAKE PADS

sold as a package - the required quantity for the axle is 1pc
 

BRAKE DISCS

sold by pieces - the required quantity for the axle is 2pc
Technical information
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